Elevate your maintenance team's expertise with our upcoming webinar: "Fair Housing Pitfalls to Avoid in Managing the Customer Experience for Maintenance Professionals." In today's ever-evolving multifamily environment, compliance with fair housing regulations is more complicated and nuanced than ever before!
This session identifies the most common issues faced by Service Professionals while interacting with residents and shares proven industry best practices to minimize the possibility of your community being named in a fair housing complaint or lawsuit.
Our review of the current fair housing guidance and best practices will equip maintenance professionals with the knowledge and strategies needed to navigate potential pitfalls. From understanding key regulations to implementing best practices in customer interactions, attendees will gain invaluable insights to foster a culture of compliance and excellence within their organizations. Join us to ensure your team is well-prepared to provide exceptional service while upholding fair housing standards.
Webinar Objectives
Webinar Highlights
Who Should Attend
All on-site and multi-site personnel including Regional/Area Managers, Community Managers, Maintenance Managers, Service Professionals, Training and HR Professionals.
Doug Chasick, CPM®, CAPS, CAS, ADV. RAM, CLP, SLE, CDEI Doug Chasick, “That Fair Housing Guy”, and former President of The Fair Housing Institute, has more than 46 years of investment real estate experience, and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments, and more than 8 million square feet of commercial, retail and industrial properties. Doug was awarded his Certified Property Manager designation in 1979 and was a member of the Institute of Real Estate Management National Faculty for eight years. He is a Senior Instructor member of the National Apartment Association Education Institute Faculty and…
Read MoreDate | Conferences | Duration | Price | |
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Nov 07, 2024 | In Case You Missed It: The Biggest Fair Housing Stories of 2024 and What You Need To Do About Them! | 60 Mins | $199.00 | |
Oct 23, 2024 | How to Avoid the Ten Most Common Fair Housing Pitfalls for Maintenance Professionals | 60 Mins | $199.00 | |
Sep 25, 2024 | Managing Fair Housing Compliance for Vendors, Contractors and Suppliers | 60 Mins | $199.00 | |
Aug 22, 2024 | Fair Housing Compliance Basics for Collections and Evictions | 60 Mins | $199.00 | |
Aug 14, 2024 | Disability Deep Dive for Service Professionals | 60 Mins | $199.00 | |
Aug 06, 2024 | Property Management Legal Toolkit: Fair Housing, Evictions, and the Latest on Disparate Impact | 180 Mins | $399.00 | |
Jul 18, 2024 | How To Handle Squatters? Legal Actions & Eviction Procedures For Property Managers & Owners | 60 Mins | $199.00 |