Refunds & Cancellations

Refund and Cancellation Policy

Refund Policy

Thanks for making your purchase at customersupport@grctrainer.com

If you are not entirely satisfied with your purchase, we're here to help.

Refunds

• If you have placed an order for Live webinar and want to cancel the registration, please inform us 48 hours prior to the scheduled time of the webinar to get eligible for refund.
• If you have placed an order for any other format than Live, your order will not be eligible for refund. You can either exchange your order with another product or ask for a credit note to be used for future purchase.
• We believe in 100% customer satisfaction and our dedicated support team will make sure to offer you with the best solutions to your queries regarding refunds.

Cancellation Policy

• GRCTrainer reserve the right to cancel the webinar at any time before the scheduled time of the webinar. Attendees will be informed via email about the same.
• Customer can cancel his/her order by sending an e-mail at customersupport@grctrainer.com. No refunds will be issued for cancellations. Customers can ask for change of product.
• If a webinar is cancelled by GRCTrainer, attendees will be informed via email and they can either ask for the refund or get a credit note to be used for future purchase.
• Customer can write an email at customersupport@grctrainer.com for cancelling his/her online account with GRCTrainer and same will be done within 3-4 working days from the date of request.
• GRCTrainer may cancel/suspend your online account at www.grctrainer.com any time in its sole discretion without notice or explanation.
• We believe in 100% customer satisfaction and our dedicated support team will make sure to offer you with the best solutions to your queries regarding cancellations.

Contact Details:

If you have any questions about the refund/credit note not received, contact us.

• Website contact form: www.grctrainer.com/contact
• Phone: +1 818 584 2346
• Email: customersupport@grctrainer.com